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Tuesday, September 11, 2012

Continually Work at Developing the Creative Thinking Skills of ALL Employees


"For too many years people have been treated as expense items instead of highly valuable resources.
The highly successful organizations from small shops to corporations and government agencies in the United States look upon people as resources of creativeness. They make their workplaces creative environments. They encourage creativeness. They reward creativeness, extrinsically and intrinsically.
Research has shown continuously over the past fifty years that people can be taught, encouraged and coached or counseled to be more creative. Four basic creative strengths and skills can be easily taught:

- Flexibility;
- Fluency;
- Elaboration;
- Originality;

You as a team leader, supervisor or P&R Director can help develop creativeness through setting the right climate that will tell people that creativeness is accepted and encouraged in your department.

First, start asking for many more suggestions when you are discussing a problem with anyone in your department or company: Director to clean up crew or volunteer summer help.

Second, keep track of their suggestions and tell them how you are using them. If their ideas are being worked on, keep them aware of the current status of their ideas. If their ideas have been shelved (temporarily) make sure they understand why.
Knowing why an idea is shelved might spark additional thoughts on how to improve or modify an idea to make it more immediately useful.
From now on NEVER KILL AN IDEA: use it, improve it or temporarily shelve it with a specific date to reconsider it again.

Third, allow failure or non- success to happen. Encourage people to learn from their un-successes or non-failures. Fearing failure is one of the biggest causes for lack of progress in the U.S. today.

Fourth, celebrate creativeness. Give out rewards, awards, trophies, plaques, print announcements in your local news-paper or your parks or recreation department newsletter.
Hold celebrations. Have Fun being creative and encourage it! It is a proven fact that creative people given the chance to be more creative are happier and more effectively productive.

Fifth, teach, coach and counsel for creativeness in your department by developing four expandable skills:

- Fluency-ability to produce many ideas;
- Flexibility-ability to produce a varied mix of ideas;
- Elaboration-ability to add detail, depth, mixtures of viewpoints or perspectives;
- Originality-uniqueness, novelty, newness, creativeness (new) or informativeness (improvement of existing);

Practise Fluency during staff meetings by holding fun creative thinking sessions: Brainstorm for 100 different uses for everyday objects (sponge, toothpick, eraser, brick, paper clip, etc.).
After you reach 100 with a few everyday objects begin working on work-related objects just for fun first until you can reach 100 easily then begin applying your knew fluency to every day work situations or problems.

Practise Flexibility during meetings once a week or month by listing 50 totally different kinds of uses for everyday objects. Then move on to work related challenges.

Practise Elaboration by taking turns describing something with a minimum of 75 separate details using all the physical senses (hobby, TV show, tree, cat, an athletic event, etc.).

Practise Originality by picking one household item or something you could find in any convenience or hardware store and list 25 to 50 uses for it you have never heard of before (spoon, toothbrush, napkin).

The key to developing creative thinking abilities is practise, practise, practise, and practise still more, while working at helping yourself and the people in your department to become more creative every day!
If you encourage people to spend simply 10% of their week (4 hours, 240 minutes/48 minutes a day) focusing on developing and being creative you will see fantastic growth and expansion in your department and will experience a worthwhile side benefit: increased morale and dedication.
Creativeness is one ability that knows no limit. Good luck in continuously improving your creativeness from now on!"

Monday, September 10, 2012

Leading and Leadership Training Thoughts

The following was sparked by someone asking me who I would consider a GREAT LEADER.


In 1980, thanks to the beginning UGA Leadership Institute I was hired to give workshops about leading and leadership for some Community Leadership Programs here in Georgia. Over the next 15 or so years I did over 300 such retreats plus was one of the 8 consultants who taught a 3 level program on leadership for government supervisors and managers around Georgia. Also I designed and taught many workshops for supervisors in businesses and factories through the UGA Institute of Business from 1984 to about 1995.

Without trying I became a LEADERSHIP CONSULTANT/at least speaker and trainer.

All that lead to me teaching an Executive Development program (week-long) for the GPSTC - Georgia Public Safetry Training Center for 17 out of 18 years.

In 1995 I was approached by both the Georgia Chiefs' Association and Columbus State University to teach that course as the first of 7 courese in their brand new COMMAND COLLEGE masters degree program. That ended in September of 2010 when I completed my 58th class of that course.

Over the 30 years I went from mimicing the pop books by Warren Bennis, Max Dupree and many others to creating my own material based upon my own studies.

I found most of the books overly idealistic and out of touch with the realities of workplaces whether, business, industrial, educational, or governmental.

I focused on helping people realize the following major points

a. there are traits of productive, effective, efficient leading that can be learned
b. there are styles of leading that we may have naturally or can learn to develop
c. leaders are most effective when they match their style of leading to the style of those that follow them.

and several more.

Some examples I have used based upon books mostly were the usual

Lee Iacocca
Jack Welch
Tom Watson, Sr
Mother Theresa
Genghis Kahn
Walt Disney

to name a few...

Eventually I stopped using IDEALISED HEROES and began using real people that I met and interviewed or studied by interviewing people who actually worked with them.

Yes Richard Branson is one that seems to stand out.

Most in the media are images not necessarily realities,

I used Steve Jobs from the 70s onward as a case study but once again only based upon reading articles and books. In his case many articles and books.

For years I would share information about all the US presidents to date, good, bad and crappy things they did. The message was they were not HEROES, they were NOT SAINTS, they were HUMAN BEINGS who generally tried to do a good job.

Most failed more than they succeeded. But political parties only talk about (myths) supposed successes.

George Washington never cut down a cherry tree and was a womanizer. At the same time he did or accomplished many good things through the efforts of the people who were willing to follow him.

As to writers like John Maxwell or Rick Warren, I find them out of touch of reality of what leaders from supervisors to CEOS really have to do or actually do.