Communicating, whether by email, letter, memo, meeting, face to face in the
hallway or on the phone is another opportunity to connect with the people we
work with and to develop stronger relationships.
When you communicate, no matter what way you choose, think about the
receiver, listener or reader.
Do they want facts and figures?
Do they have a tendency to have a vivid imagination?
Do they prefer people to be friendly and personable?
Do they prefer messages to be grammatically and systematically correct, even
correct spelling?
If so, then write in that way. Honor their way of communicating. It is like
speaking their language as you would with someone from another country.
Each day we all make small to medium size mistakes through communication
that can cost our organizations a few dollars and many thousands of dollars.
Re-read at list twice to three or even four times to be sure what you are writing
or sending is what you truly want to be read and understood.
Before you speak, practice and think about it in your head. You might even
write down notes so that you can check your thoughts.
Have a great day and week.
Alan
alan@cre8ng.com
http://www.cre8ng.com
